Frequently Asked Questions

Customer Service

For questions about your on-line order, please contact us via phone at (888) 653-0339 Monday-Friday 10AM to 5PM PST or you can email We will also be happy to answer questions you may have about any item on our site.


Complimentary ground shipping is offered in the domestic United States.

There is a $15.00 fee for any expedited orders by 2 day delivery.

Please note that delivery days are business days and we do not offer weekend or holiday delivery services.

To have your order shipped the same day, please place your order prior to 10:00 AM PST Monday - Friday (excluding holidays). You will receive an e-mail confirming that your order has shipped.

Due to the high value of your purchase, we require an adult signature for all deliveries. Please note that we do not deliver to P.O. Boxes or APO/FPO addresses.


Currently we collect tax for any orders originating from the state of California.